general

Frequently Asked Questions

• Can I share this app with my family?
• I registered it, but it doesn’t appear.
• Fixed expenses are not showing / I want them to always appear
• Is this app free?
• I'd like to set a budget.
• I want to track my spending by account or card.

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About Entry

• I'd like to delete data that has been entered.
• How do I enter data for a past date?
• What is an efficient way to enter a lot of data?
• I'd like to automatically enter recurring income and expenses
• I'd like to return to today’s date easily.
• Can I enter negative amounts?

About Fixed Income and Expenses

• How can I change a fixed cost from now on?
• I'd like to delete a fixed cost
• Can I reorder fixed income and expenses?
• Will deleting a fixed income or expense also delete its past entries?

About the Calendar

• I'd like to change the day of the week for the start date.
• I'd like to change the start date for the month.
• I'd like to enter or delete data on the calendar.
• I'd like to quickly return to the current month's calendar
• I'd like to reorder data that has been entered.

About Reports

• The report screen freezes
• I'd like to reset the carryover to zero
• I'd like to match the balance with my wallet
• I'd like to look at last month’s reports.
• I'd like to change the display order for a pie chart.
• I'd like to save or print a report

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About Categories

• Can I create subcategories?
• I'd like to delete a category.
• I'd like to reorder the categories.
• I'd like to add a new category.

About Data

• The exported data (CSV file) appears garbled.
• I want to edit the data I entered
• How many years of data can I enter?
• How do I back up my data?
• I'd like to delete all data and start over
• I'd like to export data to a computer

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About Purchases and Premium Service

• Does Premium Service cost money every month?
• I'd like to use my purchase on another device
• The Purchase button doesn't work
• I made a purchase by mistake. Can I get a refund?

About iCloud Backup

• How can I sync data by iCloud backup?
• What is the difference between the device iCloud backup and the paid iCloud backup?
• I created an iCloud backup, but it doesn't appear
• iCloud backup won't sync between devices

Other

• I'd like to remove advertisements.
• I forgot my passcode.
• I'd like to change my passcode.
• Face ID or Touch ID stopped working
• I'd like to record my current balance.
• Are there ads that are offensive or seem to identify me?

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